Terms And Conditions

IN PERSON TERMS

General

The terms and conditions below apply to all aspects of trafficandconversionsummit.com (the “Site”) and the Traffic and Conversion Summit (the “Event” part of the Traffic and Conversion Summit Event Series). Before completing your registration or purchasing your tickets with the Site or Events we ask that you read the terms and conditions set out below.

The Site and Event are owned by Traffic and Conversion Summit LLC (“T&C LLC”), which is a part of the Clarion Events Group.

These terms may be amended without notice to you. Your continued use of the Site, the Events and other Traffic & Conversion products will mean that you accept these changes.

Solicitation

The Site, and Event do not constitute a solicitation to buy or sell any investment.

Advice

No information contained in the Site or provided at the Events should be deemed to constitute the provision of financial, investment or other professional advice in any way.

Content of the website, the events and the publication

By proceeding you agree, to the exclusion by us, of any liability, including without limitation that arising from any loss of profit or any other damage direct or consequential, in respect of any errors and/or omissions by us and/or any relevant third parties in respect of the content.

The contents of the Site, the Event(s) are based upon sources of information believed to be reliable, however, save to the extent required by applicable law or regulations, no guarantee, warranty or representation (express or implied) is given as to its accuracy or completeness and, the Clarion Events Group (including T&C LLC) and it’s members, officers and employees do not accept any liability or responsibility in respect of the information or any views expressed herein.

If you have accessed the Site using a link from another site, T&C LLC does not accept any liability or responsibility for the accuracy of information contained within the sites of other providers who have links to any pages of this site or to whom this site is linked.

Registration

By registering your name and email address on the Site, you are agreeing to receive email communication from T&C LLC and other Clarion Events Group Entities to keep you informed of related products and services. Please see our privacy policy.

Notification

You agree to notify us of any changes to your personal circumstances with respect to any information or representation made herein and to provide us with any changes to this information as we may reasonably require.

Ownership and Copyright

The copyright in the website, the events and the publication (unless otherwise indicated), its contents, including all information, graphics, code, text and design are owned by T&C LLC and should not be reproduced or distributed without permission.

Admission Policy

Our events are open to professionals only. Solicitation of business or distribution of materials by non-exhibitors is strictly prohibited. Violators will be immediately removed from the show.

Any person found to be registering to attend our events using false information or credentials or deliberately withholding information will have their application automatically denied and may be liable to prosecution. Without prejudice, the organizers reserve the right to exclude any person(s).

Closed Circuit Television Cameras (CCTV) will be in operation at all times during the events. The organizers reserve the right to deliver the CCTV videotapes to the Police or other competent authority as evidence if requested to do so. The contents of such videotape may be used as evidence in a court of law.

T&C LLC reserve the rights to film/permit approved third party filming across the show open days of the events.

By attending the show, visitors permit the organizers/approved third parties to use any footage taken. No person under the age of 18 years, including children of the exhibitors, will be admitted during the tenancy period. Canvassing is not permitted.

The organizers reserve the right to exclude or remove anyone from the events or venue who does not comply with this policy or who they reasonably consider are likely to break the rules.

Cancellations & Refund Policy

Cancellations made within 48 hours of completed registration form will be eligible for a full refund. Cancellations received in writing more than one month prior to the start of the event will be refunded less a 50% cancellation fee. Cancellations received in writing within one month of the start date of the event will receive no refund and registrants will be liable for payment of 100% of the invoiced amount. 

A substitute attendee can be named at any time before the event starts and no fees will be applied to this, this transfer of pass cannot be completed onsite. If your ticket is cancelled due to malpractice or misuse of discounts no refund will be issued (Please see discount conditions for more information on this). Traffic & Conversion Summit reserves the right to refuse any refund based on management discretion.

To make a cancellation request please contact the support team on support@trafficandconversionsummit.com.

Attendees will have a 48-hour period after purchasing an add-on to apply for a refund after that time no refund will be given. Once the recordings are available, the 48-hour period becomes invalid and all add-on purchases will gain immediate access. For that reason, refund requests will no longer be eligible.

In the case of an act of god event, your event ticket will be transferred over to the rescheduled dates or to the event next year. Should none of these options work, you can select a ticket to another show from the Clarion Events Ltd portfolio.  

Discounts & Codes

Discount codes cannot be combined with any other offers or credit received from a previous show. Any credit issued must be used by the original recipient and cannot be transferred.

Discounts cannot be retroactively applied to a completed ticket purchase. Additionally, refunds or credits cannot be issued of equivalent value to any offered discounts or promotions. Complimentary upgrades are considered on a show-by-show basis at the discretion of the Traffic & Conversion Summit team. Traffic & Conversion Summit does not guarantee an upgrade is applicable and Traffic & Conversion Summit retains the right to decline upgrade requests at any time, for any reason at its discretion.

Early bird pricing windows (including Super Early Bird, Early Bird, and Just in Time price tiers) are final unless otherwise adjusted by an active promotion. After the pricing window has closed, the expired rate will no longer be made available and cannot be retroactively applied.

If an attendee is found using a discount code that was not provided for the code’s intended use, the purchaser’s ticket will be cancelled and no refund will be issued.

Group registrations using a group or bulk discount will not be eligible for a refund. Registration transfers will still be valid on the passes up to one month before the show. Please email support@trafficandconversionsummit.com to request a transfer.

Traffic & Conversion Summit discounted tickets are not eligible for resale. Any resold tickets will be immediately considered void and ineligible for a refund.

Tickets and Add-ons are subject to individual promotions and cannot be combined or redeemed against one another.

Any discount provided for these add-ons will not be applicable after a purchase transaction has been completed. Discounts must be applied before purchase confirmation when selecting available products.

Tickets distributed as part of a sponsorship package are applicable exclusively to the contracted company. Complimentary tickets will only be valid for said company unless otherwise specified by a member of the Traffic & Conversion Summit team.

Discount codes cannot be redeemed onsite at the event.

Live Events

The events, information, and speakers listed on our Sites are subject to change without notification.

Unused tickets/passes will be forfeited and are not transferable to another event.

Ticket holders may not sell, offer for sale, offer at auctions, resell, donate, act as commercial agent for another party or otherwise transfer their tickets in any way without the specific prior written consent of T&C.

Ticket Transfers

Ticket/pass transfers will not be processed during the show or THREE (3) Days prior to the start of Traffic and Conversion Summit. 

Process for Guest Tickets Transfers

Once a ticket/registration is confirmed, you may only change the assignment of the guests accompanying you a maximum of 2 times by submitting a Guest Ticket Transfer Request. You must submit a transfer request to: support@trafficandconversionsummit.com.

Ticket Resales

If you cannot use all of the tickets/passes that you have purchased, you will have the opportunity to submit to T&C LLC a formal request for the resale of the tickets/passes you no longer want via the Event support team so that you have the ability to sell on your ticket. You must not request higher than the maximum ticket price at the time of sale. 

There is no guarantee that demand for tickets/passes will result in the tickets being resold. If your tickets/passes are not resold, no amount will be refunded.

Recordings

Show recordings purchased at or after the show can be subject to a development retainer and can take up to 6-8 weeks from the end of the show to be available for attendees to view. In the case of an unforeseen circumstance, Traffic & Conversion Summit reserves the right to extend this time period without notice, and there will be no changes to the refund policy if this occurs.

As per our refund policy, there will be a 48-hour period after the purchasing of any recordings to apply for a refund. After that time the recordings will no longer be eligible for a refund. Once the recordings are available, the 48-hour period becomes invalid and all attendees purchasing recordings will gain immediate access and for that reason will not be eligible for any refunds. All refunds must be submitted in written format to the support team.

If you are unable to view the recordings, please contact us directly.

Live Streams

If the customer is unable to watch the Livestream due to technical issues, they must contact the T&C support team during the stream. 

Unless otherwise stated your Live stream access is for you only and is not to be shared to any third party sources or streamed on to any other account. 

LIMITATION ON LIABILITY

The T&C LiveStream and all content and software associated therewith, or any other features or functionalities associated with the event live stream, are provided “as is” and “as avaliable” with all faults and without warranty of any kind. T&C does not guarantee, Represent or Warrant that your use of the T&C live stream will be uninterrupted or Error-free. 

T&C LLC is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by T&C LLC on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any T&C LLC owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of T&C LLC which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, T&C LLC, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. 

Any attempt by you to deliberately damage any web site or undermine the legitimate operation of this offer may be a violation of criminal and civil laws and should such an attempt be made, T&C will disqualify your attempted redemption and reserves the right to seek damages from you to the fullest extent permitted by law.

VIRTUAL TERMS

General

The terms and conditions below apply to all aspects of trafficandconversionsummit.com (the “Site”) and the T&C 360i (the “Event” part of the Traffic and Conversion Summit Event Series). Before completing your registration or purchasing your tickets with the Site or Events we ask that you read the terms and conditions set out below.

The Site and Event are owned by Traffic and Conversion Summit LLC (“T&C LLC”), which is a part of the Clarion Events Group.

These terms may be amended without notice to you. Your continued use of the Site, the Events and other Traffic & Conversion products will mean that you accept these changes.

T&C LLC reserves the right to cancel, change the date of, or relocate the Event at any time prior to the Event Date. 

You agree to obtain, at your own expense, appropriate and sufficient insurance against any risk of loss associated with the Event being cancelled, postponed, rescheduled or relocated.

Force Majeure

In this clause, Force Majeure means circumstances which are beyond the reasonable control of T&C LLC and which are reasonably likely to affect T&C LLC’s successful delivery of the Event or would make it inadvisable, impracticable, illegal, or impossible for a party to perform its obligations as originally contracted under these Terms & Conditions, including: fire, flood, earthquake, extreme adverse weather conditions, failure of electric power, gas, water, or other utility service, collapse of building structures, widespread disease or other public health emergency (including pandemic or epidemic), strike or other industrial action, the outbreak or declaration of war, act of terrorism, revolution or government orders or action (including the declaration of a State of Emergency or Coup d’état).

If, as a result of Force Majeure, T&C LLC cancels the Event, T&C LLC shall use reasonable commercial endeavours to reschedule the Event. Without prejudice to its obligations, T&C LLC accepts no liability and will not be liable for any compensation where the performance of its obligations under these Terms & Conditions is affected by Force Majeure.

Solicitation

The Site, and Event do not constitute a solicitation to buy or sell any investment.

Advice

No information contained in the Site or provided at the Event should be deemed to constitute the provision of financial, investment or other professional advice in any way.

Content of the website, the events and the publication

By proceeding you agree, to the exclusion by us, of any liability, including without limitation that arising from any loss of profit or any other damage directly or consequential, in respect of any errors and/or omissions by us and/or any relevant third parties in respect of the content.

The contents of the Site, the Event(s) are based upon sources of information believed to be reliable, however, save to the extent required by applicable law or regulations, no guarantee, warranty or representation (express or implied) is given as to its accuracy or completeness and, the Clarion Events Group (including T&C LLC) and it’s members, officers and employees do not accept any liability or responsibility in respect of the information or any views expressed herein.

If you have accessed the Site using a link from another site, T&C LLC does not accept any liability or responsibility for the accuracy of information contained within the sites of other providers who have links to any pages of this site or to whom this site is linked.

Registration & Ticket Transfer

By registering your name and email address on the Site, you are agreeing to receive email communication from T&C LLC and other Clarion Events Group Entities to keep you informed of related products and services. Please see our privacy policy.

Tickets to Traffic & Conversion Summit 2020 can be transferred to Traffic & Conversion Summit 2021. You can do so by filling the form provided on the Event website. The ticket exchange form must be completed by October 6, 2020. Any forms submitted after this date will not be accepted and your All Access or VIP ticket will automatically be enrolled for T&C 360i. 

Please allow up to two weeks for your ticket to be transferred to T&C 2021. A confirmation email will be sent to you once the transfer is completed.

A substitute attendee can be named at any time before the Event starts and no fees will be applied to this, this transfer of pass cannot be carried out within 48 hours of the show.  If your ticket is cancelled due to malpractice or misuse of discounts no refund will be issued (Please see discount conditions for more information on this). Traffic & Conversion Summit reserves the right to refuse any refund based on management discretion.

Notification

You agree to notify us of any changes to your personal circumstances with respect to any information or representation made herein and to provide us with any changes to this information as we may reasonably require.

Ownership and Copyright

The copyright in the website, the Events and the publication (unless otherwise indicated), its contents, including all information, graphics, code, text and design are owned by T&C LLC and should not be reproduced or distributed without permission.

Admission Policy

Our Events are open to professionals only. Any self promotion or distribution of materials from any non-sponsors is forbidden on our virtual platforms. 

Any person found to be registering to attend our Event using false information or credentials or deliberately withholding information will have their application automatically denied and may be liable to prosecution. Without prejudice, the organizers reserve the right to exclude any person(s) from accessing the Event and Facebook group.

Recordings of the Event can be made by the organizers. The organizers reserve the right to deliver the messages and videos to the Police or other competent authority as evidence if requested to do so. The contents of such videos may be used as evidence in a court of law.

T&C LLC reserves the rights to film/permit approved third party filming across the Event. 

Unofficial recordings must not be made by the attendee. Any unofficial release of recordings or information mentioned during the virtual event may be liable to prosecution.

By logging in to attend the Event or joining any Event related Facebook groups, visitors permit the organizers/approved third parties to use any footage taken. No person under the age of 18 years, should be joining the Event. 

The organizers reserve the right to exclude or remove anyone from accessing the Event, if they do not comply with this policy or who the organizers reasonably consider are likely to break the rules.

Cancellations & Refund Policy

Requests of refunds must be submitted in writing to our Customer Success team. A 50% refund and a 50% credit will be available for you to claim at any future Clarion Events’ events until 2022. To request a cancellation please contact us at support@trafficandconversionsummit.com. Cancellations received in writing more than one month prior to the start of the event will be refunded as per the terms above. Cancellations received in writing within one month of the start date of the event will receive no refund and registrants will be liable for payment of 100% of the invoiced amount. 

Attendees will have a 48-hour period after purchasing an add-on (e.g. Recordings) to apply for a refund after that time no refund will be given. Once the recordings are available, the 48-hour period becomes invalid and all add-on purchases will gain immediate access. For that reason, refund requests will no longer be eligible.

Discounts & Codes

Discount codes cannot be combined with any other offers or credit received from a previous show. Any credit issued must be used by the original recipient and cannot be transferred.

Discounts cannot be retroactively applied to a completed ticket purchase. Additionally, refunds or credits cannot be issued of equivalent value to any offered discounts or promotions. Complimentary upgrades made for the 2020 Live event are not guaranteed to carry over to T&C Virtual – this will be at the discretion of the Traffic & Conversion Summit team. Traffic & Conversion Summit retains the right to decline upgrade requests at any time, for any reason at its discretion.

Early bird pricing windows (including Super Early Bird, Early Bird, and Just in Time price tiers) are final unless otherwise adjusted by an active promotion. After the pricing window has closed, the expired rate will no longer be made available and cannot be retroactively applied.

If an attendee is found using a discount code that was not provided for the code’s intended use, the purchaser’s ticket will be cancelled and no refund will be issued.

Group registrations using a group or bulk discount will not be eligible for a refund. Registration transfers will still be valid on the passes up to one month before the show. Please email support@trafficandconversionsummit.com to request a transfer.

Discounted tickets are not eligible for resale. Any resold tickets will be immediately considered void and ineligible for a refund.

Tickets and Add-ons are subject to individual promotions and cannot be combined or redeemed against one another.

Any discount provided for these add-ons will not be applicable after a purchase transaction has been completed. Discounts must be applied before purchase confirmation when selecting available products.

Tickets distributed as part of a sponsorship package are applicable exclusively to the contracted company. Complimentary tickets will only be valid for said company unless otherwise specified by a member of the Traffic & Conversion Summit team.

T&C 360i

The events, information, and speakers listed on our Sites are subject to change without notification.

At the Event, you agree:

  • not to undertake any canvassing, marketing, demonstration, objectionable behaviour, or any other disruptive or unauthorised activity which may disrupt the online Event;
  • not to make any video or audio recordings whilst in the Event using any media, including mobile phones or tablets; and
  • to comply with the reasonable instructions of any Event Staff during the Event.

Failure to comply with any of these obligations may lead to your removal from the Event.

Unused tickets/passes will be forfeited and are not transferable to another event.

Ticket holders may not sell, offer for sale, offer at auctions, resell, donate, act as commercial agent for another party or otherwise transfer their tickets in any way without the specific prior written consent of T&C.

Your Event ticket gives access to the named ticket holder only. Any sharing of access may result in the cancellation of the ticket holders access to the Event without any warning or refund. 

Event Platform

The personal information which you provide to T&C LLC will be held by us on a database and, where we have appropriate authorisation/consent, may be shared with other entities within the T&C LLC and selected third parties internationally for marketing purposes and event matchmaking. 

Your personal information may also be shared with government entities and regulatory authorities as required by law. The use that such government entities and regulatory authorities make of your personal information is outside of T&C LLC’s control and we do not accept any liability in this regard.

By attending the Event, you agree to your details to be shared with our platform provider in accordance to these terms and conditions. By registering, or accepting an invitation to attend the virtual event, you will be featured in the Event platform and networking tool.

Ticket Transfers

Ticket/pass transfers will not be processed during the Event or three (3) Days prior to the start of the Event. 

Process for Guest Tickets Transfers

Once a ticket/registration is confirmed, you may only change the assignment of your guests a maximum of 2 times by submitting a Guest Ticket Transfer Request. You must submit a transfer request to support@trafficandconversionsummit.com.

Recordings

Event recordings purchased during or after the show can be subject to a development retainer and can take up to 6-8 weeks from the end of the show to be available for attendees to view. In the case of an unforeseen circumstance, Traffic & Conversion Summit reserves the right to extend this time period without notice, and there will be no changes to the refund policy if this occurs.

As per our refund policy, there will be a 48-hour period after the purchasing of any recordings to apply for a refund. After that time the recordings will no longer be eligible for a refund. Once the recordings are available, the 48-hour period becomes invalid and all attendees purchasing recordings will gain immediate access and for that reason will not be eligible for any refunds. All refunds must be submitted in written format to the support team.

If you are unable to view the recordings, please contact us directly at support@trafficandconversionsummit.com

Limitation of liability

T&C 360i and all content and software associated therewith, or any other features or functionalities associated with the Event, are provided “as is” and “as available” with all faults and without warranty of any kind. T&C LLC does not guarantee, represent or warrant that your use of the Event will be uninterrupted or error-free. 

T&C LLC is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by T&C LLC on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any T&C LLC owned web properties. If, for any reason, the stream is not capable of running online as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of T&C LLC which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, T&C LLC, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription. 

Any attempt by you to deliberately damage any web site or undermine the legitimate operation of this offer may be a violation of criminal and civil laws and should such an attempt be made, T&C LLC will disqualify your attempted redemption and reserves the right to seek damages from you to the fullest extent permitted by law.

If you are unable to access T&C 360i please contact our team at support@trafficandconversionsummit.com during the Event for assistance. No refund will be given if you are unable to log in due to a technical difficulty or internet issue on your side.